Services @!

THE SERVICE FIRST ATTITUDE !

"There is extraordinary chemistry that exists in long-term relationships" - Conrad Levinson -

Spiralbean has learned the way to render and deliver the services with over a period of 6 years in the industry. The industry has taught us what we should focus on as a company , for the betterment for our clients and for ourselves.

Customer service excellence has always been and will always be one of the critical competitive advantages we have acquired over the period of time.

With Spiralbean, you get married to a partner who not only understands how to build high performance software products and applications; you also get a company whose developers are adept at technology platforms , agile development practices and deliver high quality software with cost perfection and time predictability.

At Spiralbean , Our development and delivery methods ensures successful on-time and on-budget delivery of your software. We work in weekly sprints, allowing you access to a staging environment where you will perform acceptance of your continuous integration with the existing system.

WHY SPIRALBEAN ?

Working with Larger Enterprises and entrepreneurial businesses alike, we have
served over a 100 companies and a variety of international firms to
design and develop their products and portals.

CLOUD APPLICATION DEVELOPMENT

You may forget what we have told you, but you will never forget what we have made. Build and run your applications on cloud using our agile deployment techniques and master panel to control your deployments.

HIRE A DEVELOPER

Looking for someone to work exclusively for you with no strings attached ?We take care of the automation of your cloud environment as an extended service , while developers can work independently with you.

DevOPs AS A SERVICE

We take care of the automation of your cloud environment as an extended service , while developers can work independently with you. Software development using DevOps tools, flows and technologies, including Chef and Puppet, is at the core of this movement.

CONTENT MANAGEMENT SYSTEMS

A website built on static HTML can turn out to be business liability and an inefficient way to maintain your online presence. Start using a dynamic CMS powered site and Manage your portals in few clicks using our modern CMS designs.

MAINTENANCE AS A SERVICE

Be it a portal, a website or a full stack application on web, we could maintain anything that runs on web . Spiralbean's application maintenance services are tailor-made for modern day enterprises. We collaborate with you to understand your business, processes and applications. Then, we deliver results.

INFRASTRUCTURE MANAGEMENT

Managing over 3 million hosted accounts since 2006. Guaranteed 24 hours a day , 7 days a week support packages , with a response time starting at 30 minutes* Our infrastructure services help enterprises design, build, run, and manage their IT infrastructure services in an agile manner that allows for better integration with the existing processes and operations at optimum costs.

  • CLOUD APPS DEVELOPMENT

    “Cloud is about how you do computing, not where you do computing.” – Paul Maritz, VMware CEO - .

    Spiralbean has evolved itself in delivering native and cross-cloud application development. We have developed custom cloud applications for our clients on the industry leading PaaS/IaaS offerings such as Amazon Web Services, Windows Azure, and the Google App & Compute Engine and their private cloud.

    From envision through implementation, Spiralbean doesn’t just build your advanced cloud product – we also share the insights and strategies you need to make your software and services an ongoing success.

    With every project we undertake, our expert developers rely on proven frameworks and tools from successful cloud development projects. This results in a shorter time to market, reduced risk, and lower cost for converting your existing systems into true cloud services while positioning your business for rapid growth.

    GOOGLE PLATFORM

    Spiralbean has proven experience with Google’s full technology stack and related application services including App Engine, Compute Engine, Cloud Storage, Datastore, Cloud SQL, BigQuery and more

    RAPID APP DEVELOPMENT

    We create modular , Deployment ready Cloud Apps. The Cloud Apps we create are We design and develop scalable software embracing design patterns, agile programming standards, and latest experience-centric frameworks.

    CONTINUOUS DEPLOYMENT

    Continuous Deployment techniques makes it possible to continuously adapt software in line with user feedback, shifts in the market and changes to business strategy. Our DevOps team streamline the build, test and release process.

    USER EXPERIENCE DESIGN

    The Cloud Apps requires an exquisite fresh look, which creates an impact. We are passionate about designing apps that are simple, elegant and easy to use. UI/UX designers ensures the efficiency by least clicks policy

    AMAZON WEB SERVICES

    Spiralbean employs Amazon’s technology stack and related application services including EC2, RDS, S3, Route53, Elastic Load Balancing etc to deploy the cloud application

    PRIVATE CLOUD

    Spiralbean's DevOPs team establishes the better way to deploy and integrate Continuous Deployment using GIT systems on your private cloud, if Google / AWS is not a choice.

  • CONTENT MANAGEMENT SYSTEMS DEVELOPMENT

    "As long as you are using Word, I can't help you"

    Spiralbean's CMS development Team clearly understands the needs of a website owner. We understand that in an information-driven economy the success relies totally on the ability to provide information to the users quickly. Hence, we various content management systems which will suit your needs , thereby enabling a greater control over your contents of your website.

    A website built on static HTML can turn out to be business liability and an inefficient way to maintain your online presence. Start using a dynamic CMS powered site and Manage your portals in few clicks using our modern CMS designs.

    PLUGIN DEVELOPMENT

    At Spiralbean, we put in our heart to stretch the themes beyond their default features, and the plugins developed does exactly that.

    PRESERVING CORE ENGINE

    The core to CMS development is the ability around the core controllers, which ensures that the CMS does not break during an upgrade.

    THEME CUSTOMIZATION

    Our experienced Wordpress developers works on the selected themes and add the pinch of customizations you long for

    WE HANDLE

    Wordpress Development, Joomla Development, Magento Development, Prestashop Development, WHMCS (Billing platform)Development

    PSD TO CMS

    MSpiralbean creates the design and transforms the pixel perfect psd to extremely responsive W3C validated CMS themes

    API INTEGRATION

    Most of your portals needs integrations to third party API's . Spiralbean has learned the art of seamless integration to anything that works on a web service.

  • MAINTENANCE AS A SERVICE

    "Another flaw in the human character is that everybody wants to build and nobody wants to do maintenance." – Kurt Vonnegut, Hocus Pocus -

    Spiralbean provides world-class software maintenance and support services to its clients helping them manage their product through its life cycle

    Application Maintenance and Support services from Spiralbean is designed to help you focus on your core business activities whereas we take care of your software maintenance needs - be it application enhancements, routine maintenance/ bug fixes or production support. We execute the maintenance plans under 4 categories - corrective maintenance, adaptive maintenance, perfective maintenance and preventive maintenance.

    SUPPORT

    Spiralbean provides timely, ongoing support that is crucial to the success of any project and access to reliable technical support

    BUG FIXES

    Bugs are to be fixed ina timely manner, so that the customers of your application has a uninterrupted product experience.

    SCOPE

    Maintenance includes bug fixes, Minor changes and Major enhancements. All tasks are queued and executed in the manner of preference.

    UPGRADES

    Software upgrades due to rapid technological advances, software maintenance and support services provide the key to sustain your product in a focused way.

    REDUCED OVERHEADS

    Spiralbean has systems in place, which enables us to put your maintenance in a process flow, and the technical entities will fall in normally for the maintenance with no additional cost

    THE APPROACH

    We take a ‘Business First’ approach and collaborate with you to identify what is important for your business, tune our operating model and sign up to deliver the results

  • HIRE A DEVELOPER

    "To successfully work with other people, you have to trust each other. A big part of this is trusting people to get their work done wherever they are, without supervision."

    Hiring dedicated developers for your project is considered by many to be one of the most feasible development strategies around in today’s world. That is exactly what we provide at Spiralbean, allowing you to hire dedicated developers as a part of our offshore model without burning a hole in your pocket. The fixed cost model allows you to have a flexibility on your projects and manage it yourself.

    Our features include
    • Deadlines
    • Daily Reports
    • Flexible timings
    • Save time and money
    • Various Hiring Models
    • Secured development area
    • Highly-Skilled and certified resources

    SELECT YOUR TEAM

    You can select your team from a list of options available. Or you could try them for some time and decide to keep or remove them from the team.

    REGULAR FEEDBACK

    The progress on the projects are tracked regularly, which ensures whether it is moving in the right direction or not. Also Track team’s performance with Project Management Tools like Basecamp, Jira, Redmine etc.

    NO ADDITIONAL COST

    The cost pertaining to setting up infrastructure and providing physical resources would be removed thus making the entire scheme more cost effective.

  • DEVOPS AS A SERVICE

    “One part of DevOps is bringing Dev culture and tools into Ops – version control, testing tools, automation tools, and repeatibility with “observability”

    Companies that embrace the DevOps have more frequent deploys, which allows them to introduce new features more often in a more stable environment. The typical tension between Development and Operations is gone and everyone is more effective.

    Delivering applications every few months is a challenge and developers need to work harder and faster to deliver high-quality applications to satisfy growing customer and business demands. Spiralbean offers flexible solutions letting you develop swiftly, test automatically and release rapidly—from production to release—reducing manual effort and manual errors.

    AUTOMATION

    Automation of Development, Releases and Deployment is an integral part of Continuous integration. Using tools like Chef, Logstash, and Github helps make operations as seamless and easy as possible

    HOW IT WORKS

    Its a mix of shared ownership and collaborative development approaches. This process definition allows the DevOps team to closely work with developers and filling the gap between the developers who build the software and those in charge of deployment and infrastructure.

    INFRASTRUCTURE

    Spiralbean handle the DevOps process with ease, the team also takes care of the underlying infrastructure that your applications are running on. We will run, manage, scale, and monitor the servers anywhere you need them.

  • REMOTE INFRASTRUCTURE MANAGEMENT

    "If you deprive yourself of outsourcing and your competitors do not, you're putting yourself out of business." - Lee Kuan Yew -

    Supportlobby, Spiralbean's sister concern takes pride in the server support features presented to our customers in providing fast and effective support by enacting the role of an Overseas Extended Outsourced Web Hosting Support Team at a reasonable cost.

    Spiralbean is bound to deliver what it promises to our customers. We ensure the support promise of One hour response and Six hour resolution using Time Management Tools and the resolutions are pushed to the Quality Management System for the systematic verification. We operate 24/7 catering to the needs of our global customers serving and meeting best of their interests with a performance guarantee , targeting the webhosting and Cloud management sector.

    24 HOURS 365 DAYS

    We can guarantee that your customers will receive technical assistance whenever necessary. It is tough to handle the 24/7 operations, but we have been doing it for past 9 years.

    DATACENTER MAINTENANCE

    Flying with the technology is the only way you could win with Datacenter Maintenance. New technology and Tools are cakewalk for us with our experienced staff.

    AUTOMATION

    Automation of your infrastructure using various software tools is required to have a self managed infrastructure in place. Spiralbean assists you with the automation process as an independent consultant

    SECURITY AS PRIMARY OBJECTIVE

    Customers need to understand the unique nature of offshore delivered security offerings so that they are in a position to evaluate the offerings and to understand if they will meet their needs.

    ESCALATION MATRIX

    The key component in RIM is the presence of an escalation matrix. Spiralbean consists of Level, Level2 and Level 3 engineers , who could troubleshoot anything that comes in to the queue.

    QUALITY

    Supportlobby enforces a three level systematic approach to the support processes which includes initial response, technical resolution and final reply. The processes are evaluated at each stage to ensure the completion of the support request , tunnelling through perfectly designed Quality Management Systems.